ABSTRACT
The choices that managers make and the strategies that they deploy in the workplace have important impacts on employee performance and wellbeing, organisational performance and productivity. Learning from effective management practice is particularly important as businesses, sectors and communities seek to bounce back from the impact of COVID19. This chapter reviews the evidence underlying five interlinked ESRC research projects exploring: the relationship between job resources and levels of work engagement and innovation;the value of wellbeing strategies in supporting improved employee performance;the challenges of improving employee engagement in micro-enterprises;the benefits of effective conflict mediation in workplaces;and the evidence base on how management practices can support innovation. The chapter concludes by outlining a future research agenda for exploring the inter-relationships between business management, employee performance and productivity. © Philip McCann and Tim Vorley 2021.